Privacy Policy

We collect account details such as your name, email address, login information, plan, credit balance, and support messages.

We process the prompts, images, brand details, product references, generated results, validations, videos, and technical files you choose to provide or create.

We also collect limited device, browser, referral, and product-usage information so we can operate the service, prevent abuse, understand where customers need help, and improve the experience.

Payments and subscription details are processed by Stripe. Dokimi receives billing status, plan, invoice, and limited payment-method information such as card brand and last four digits. We do not receive or store your full card number.

We use information to provide requested generations and analyses, maintain accounts and Libraries, process subscriptions and credits, deliver transactional messages, provide support, secure the service, diagnose failures, and improve product reliability.

Creative inputs may be sent to specialized AI and infrastructure providers only as needed to deliver the feature you requested. Their processing is governed by our agreements with them and their applicable service terms.

We do not sell your personal information.

We keep account, billing, support, and creative-work records for as long as reasonably needed to provide the service, meet legal and financial obligations, resolve disputes, and protect Dokimi and its customers. Retention can differ by record type.

We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

You may update account and brand information in Dokimi, manage subscription and payment details through the billing tools, and request help with access, correction, or deletion through the in-app support form.

Some records may be retained when required for billing, fraud prevention, security, dispute resolution, or legal compliance.

We may update this policy as Dokimi evolves. Material changes will be presented through the service or another appropriate notice. Questions and privacy requests can be submitted through Dokimi’s in-app support form.